Frequently asked questions
Is everything really second-hand?
Yes — every item is pre-loved. We describe each piece honestly, including any wear, marks or repairs. What you see in the photos is the actual item for sale.
Can I reserve an item?
Give us a ring on 0117 955 8372 and we'll hold an item for 48 hours. Popular pieces go quickly, so it's worth calling.
Do you deliver?
Yes — we deliver across Bristol and the surrounding area. See our Delivery & Collection page for details and pricing.
Can I collect in person?
Absolutely — collection from the shop at 159 Whitehall Rd, Redfield, Bristol BS5 9BJ is free. Bring a van and a friend for the big stuff.
Do you buy furniture or do house clearances?
We do. If you have furniture to sell or a house to clear, call us on 0117 955 8372 and tell us what you've got.
What condition are items in?
Everything is checked, cleaned and honestly described. Items are sold as seen — second-hand furniture will show some signs of its previous life, which we think is part of the charm.
Can I return an item?
Online purchases are covered by your 14-day distance-selling rights. See our refund policy for the full details.